Coronavirus Update

This page was last updated on: 20/08/2021 at 07:00

Now that the country has emerged from lockdown restrictions and the active leisure sector is officially open for business, we have now resumed the normal delivery of our training and assessment services at most venues in accordance with Government advice and guidance.

New Students:

If you are thinking about completing a qualification with HFE, you can rest assured that your safety, and that of your fellow students us our utmost priority.

All of our training venues and courses have been fully risk assessed to ensure your safety and we continue to follow to the letter the Department for Educations’ guidance.

Stringent social distancing and sanitisation measures are in place on all of our courses and the use of face coverings is actively encouraged; it becomes mandatory in situations where it isn’t possible to socially distance.

All of our course tutors have completed the completed the industry standard COVID-19 Awareness Training and so you can rest assured that you will be as safe as is possible on your HFE training course. Many of our tutors have also completed HFE’s COVID-Confident Recovery Course.

The health and fitness industry is a growing and vibrant industry that is well positioned to help the nation bounce back from the effects of COVID-19. There has never been a more exciting time to become a qualified exercise professional. Speak to one of our Careers Advisors today to find out how we can help you with you succeed with your next chapter.

Existing Students

As stated above, most courses are now running as planned and if you are booked on to one of our training courses, unless we contact you to tell you otherwise, your course will be delivered as scheduled.

If you have not yet transferred to a course because one of your previous courses was postponed due to lockdown or regional restrictions, you will have received multiple emails from our support team inviting you to transfer to a later course date. Please complete this action as soon as possible because there is a lot of demand and competition for these places and spaces will be allocated on a first-come-first-served basis.

If you are in any doubt about your course, please contact your Learner Support Tutor who will be more than happy to assist you.

COVID-19 Complaints and Enquiries:

Due to the high volume of support calls we are currently receiving from our students about matters related to the COVID-19 virus and the impact this is having on our delivery schedule, regrettably we are unable to respond to individual enquiries and/or complaints relating to our policy on this issue. We will continue to update this page on a daily basis with details on any changes or updates that we need to make you aware of.

We continue to follow the current Government directive on this matter and in the event that we do need to make any further changes, we will not hesitate to contact you as soon as is practicably possible.

We will continue to follow these instructions closely and we are continually exploring ways that we can better fulfil our service obligations to our customers, suppliers and staff during this difficult period. We thank you for your patience and understanding during this difficult time.

Further Information:

We have provided a link below to the Government Coronavirus Update page, which contains key information on how to minimise the risks of contracting and spreading the COVID-19 virus. We would politely request that you take the time to review the following guidance and ensure that you follow this as closely as is practicably possible:

UK Government – Coronavirus Update